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FAQ


1
How Do You Ship The Goods And How Long Does It Take To Arrive?

We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.

2
Can I Have A Sample Order For This Product?

Yes, TUOLIMA welcome sample orders to test and check quality. Mixed samples are acceptable.

3
What About The Lead Time?

Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

4
Do You Have Any MOQ Limit For Sample Order?

Low MOQ, 1pc for sample checking is available.

5
How To Proceed An Order For The Product?

Firstly let us know your requirements or application of fiber optics in industry.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

6
Are You The Real Manufacturer?

Yes. TUOLIMA is a Group background. We are manufacturers of fiber cables, fiber, optic active and passive components, and PON equipment.

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